Jun 15
2011
Written by Vic Cooper | posted in News | 0 Comments
Interactive Intelligence Inc. (ININ) asks Inteletry to consult on a major Interaction Process Automation (IPA) project for AIA (formerly AIG) in Auckland New Zealand. Inteletry will be the first outside consultant ever brought in by ININ to work with one of their customer on an IPA design. Vic Cooper will be traveling at the end of June for a 2 week initial engagement. The goal will be to document the “as is” process and design a “to be” replacement using IPA. Inteletry will be working closely with the local reseller, Amtel, and the ININ IPA consulting and development teams.